Customs Clearance Brokers Australia

Our customs clearance services are tailored to meet your needs with professionalism, reliability, and competitive pricing Australia-wide. Our team can help you transport goods across all major seaports and airports, as well as cities and towns across the country.

With vast experience in sea and air customs clearance and a robust global forwarding network, we guarantee timely delivery of your cargo, every time. We focus on results, ensuring your shipments arrive as promised.

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    Our Locations

    We offer stress-free customs clearance and customs broker services, with Australia-wide support.

    Our experienced brokers are experts in navigating the complex and often confusing formalities of Australian Customs and Quarantine requirements.

    Our team provides guidance on applicable duties and tariffs for your imports, ensuring that the correct duties or concessions are applied to minimise your business expenses.

    Beyond customs clearance, we offer international freight forwarding and comprehensive global door-to-door delivery services, ensuring your cargo is delivered seamlessly from your shipper's door to yours.

    With strong relationships with major commercial shipping lines and airlines, we provide fast, reliable air and sea freight services at competitive prices.


    Delivering a premium customs clearance broker service for Australian imports

    Our customs clearance brokers work closely with you to expedite the process, ensuring your cargo is cleared and delivered promptly through a hands-on approach.

    Utilising the latest technology, our systems are electronically linked to Australian Customs and Quarantine services, as well as other relevant government departments. This provides us with immediate access to current duty rates, concessions, and clearance requirements.

    We employ advanced digital document imaging technology, streamlining the archiving and retrieval of important customs and forwarding documents. This reduces the need for physical storage and allows instant access to your documents.

    Given Australia's stringent customs and quarantine regulations, correct preparation and completion of clearance formalities are essential. Failure to follow procedures accurately can result in heavy penalties or delays in cargo clearance.



    Delivering a premium customs clearance broker service for Australian imports

    Our customs clearance brokers work diligently to expedite your customs process, ensuring prompt clearance and delivery of your cargo through our hands-on approach.

    Our cutting-edge technology electronically connects us with Australian Customs and Quarantine services and other government departments, giving us immediate access to current duty rates, concessions, and clearance requirements.

    We use advanced digital document imaging technology to streamline the archiving and retrieval of important customs and forwarding documents. This reduces the need for physical storage and provides instant access to your documents.

    Australia's Customs and Quarantine formalities are highly regulated, making accurate preparation and completion of clearance formalities crucial. Failure to adhere to procedures can result in significant penalties or delays in cargo clearance.


    How can WWCF's customs clearance service and customs brokers help me?

    For the uninitiated, the customs clearance process and complexities surrounding the import of goods into Australia can make it easy to become confused about one's obligations.

    Getting the customs clearance process wrong can cost you time and money.

    As the compliance obligations on imported goods continue to increase, a licensed Customs Broker could be the key to offering the right information and advice to ensure the fastest, most effective way to import your goods into Australia.

    • Reduce your import tax burden
    • Avoid costly delays, saving you time and money
    • Expedite the process, so you receive your goods quicker

    A Customs Broker will take responsibility for identifying the correct import taxes (or find ways to reduce your tax burden right down!), as well as ensuring all highly regulated customs and quarantine requirements are met.

    Accurate completion of all clearance obligations will avoid hefty financial penalties, reduce clearance delays, and minimise the cost of storage if your goods are held at port.

    The potential knock-on effect of this could negatively impact customer relationships, business reputation and overall productivity.


     

    Don't Let Delays Cost Your Business Time or Money - Get Your Custom Broker Quote Today










      What can I expect, and what steps are involved? 

      We become involved at different stages and for different reasons. For instance, we tend to establish ongoing, long-term relationships with larger companies that regularly import.

      Meanwhile, personal importers with less experience and knowledge of the process may come to us in a panic, having been notified that their items are being held at customs.

      Step 1 - Get Started Early

      In all instances, the earlier we become involved, the better. Ideally, you'll bring us in once you have received your shipping documents so that we can help you fill them out properly and avoid unnecessary delays due to incorrect or incomplete information.

      Step 2 - Clearance Process

      Once your goods arrive, we'll manage the entire clearance process, liaising with all relevant customs and quarantine officials and ensuring the correct amount of import tax has been applied.

      Step 3 - Freight Forwarding

      Beyond this, we can even offer a freight forwarding and logistics service, delivering your goods safely from port to your door.



      Where in Australia can I send my shipment? 

      For your convenience, we've created import & export hubs all across Australia.



      Frequently Asked Questions

      What is the difference between a customs clearance service and a customs broker in Australia?

      A customs clearance service handles the entire process of clearing goods through customs, including documentation, import declarations, SAC declarations, compliance with the Customs Act, and liaising with the Australian Border Force.

      A customs broker is a licensed professional who specialises in customs regulations, prepares import declarations, ensures legal compliance, and provides advice on duties, tariffs, and free trade agreements. They work closely with freight forwarders to ensure efficient customs clearance.

      Customs clearance services offer comprehensive logistics and customs solutions, while customs brokers focus on specialised regulatory compliance and documentation.

      What is a licensed customs broker?

      A licensed customs broker in Australia is a professional authorised by the Australian Border Force to facilitate the customs clearance process for imported goods. They handle import declarations, ensure compliance with the Customs Act, and assist with submitting SAC declarations.

      Experienced customs brokers can navigate the complexities of customs control, helping importers with tariff classification and correct duties for goods arriving via sea freight or international shipping. Their expertise ensures smooth customs clearance for all the goods imported into Australia.

      Do you work with the Australian Border Force?

      Yes, our customs brokers work closely with the Australian Border Force to ensure compliance with all customs clearance processes. We handle import declarations, cargo reports, and SAC declarations and ensure that all imported goods meet Australian Customs and Quarantine requirements.

      Our licensed customs brokers liaise with the ABF to expedite shipments' customs clearance, ensuring that duties and taxes are correctly applied and that all goods arrive promptly and legally in Australia.

      How much are customs fees in Australia?

      Customs fees in Australia vary based on the customs value, type of goods imported, and applicable duties under the Customs Tariff Act. Licensed customs brokers can help determine these fees by classifying goods correctly and applying any relevant free trade agreements.

      Additionally, fees can include charges for customs brokerage services, import declarations, and other processing fees. It's important to consult with a customs broker to get an accurate estimate of customs fees for your specific shipment.

      How do I contact customs about a package in Australia?

      To contact customs about a package in Australia, you can reach out to the Australian Border Force (ABF) via their official website or visit an ABF counter. For specific enquiries related to the customs clearance process, you may also contact licensed customs brokers who can assist with your import declarations and provide further information on your shipment. Additionally, Australia Post can provide details on packages that require customs clearance.

      What needs to be declared at Australia customs?

      At Australian customs, you need to declare all goods imported, including restricted goods, personal effects, alcohol products, and tobacco products. An import declaration is required, detailing the customs value, tariff classification, and any applicable duties.

      Licensed customs brokers can assist with the preparation of these declarations and ensure compliance with Australian Customs regulations. It's crucial to declare all items accurately to avoid legal action and ensure smooth customs clearance.

      How long does customs clearance take?

      Customs clearance in Australia typically takes between 1 to 3 days, depending on the complexity of the shipment and the completeness of the documentation. Licensed customs brokers expedite the process by ensuring accurate import declarations and compliance with the Customs Act.

      The duration can vary for sea freight, air freight, and international shipping. Goods requiring additional inspection or those with a larger consignment may take longer. Contacting experienced customs brokers can help in achieving faster customs clearance.

      How much does a customs broker charge in Australia?

      The cost of a customs broker in Australia varies depending on the complexity and size of the shipment and the services required. Fees can include charges for import declarations, SAC declarations, and customs clearance processes.

      Licensed customs brokers may also charge for additional services such as tariff classification, freight forwarding, and liaising with the Australian Border Force. It's advisable to obtain a detailed quote from a customs broker to understand the specific costs involved.

      What does a customs broker do in Australia?

      In Australia, a customs broker facilitates the customs clearance process for imported goods. They prepare import declarations, submit SAC declarations, and ensure compliance with the Customs Act. Licensed customs brokers handle all aspects of customs control, from tariff classification to applying correct duties.

      They work with freight forwarders to manage international shipping and liaise with the Australian Border Force to expedite shipment clearance. Their expertise ensures smooth and efficient customs clearances.

      Is it worth getting a customs broker?

      Yes, it is worth getting a customs broker for importing goods into Australia. Licensed customs brokers have extensive experience with the customs clearance process and ensure compliance with the Customs Act and other regulations.

      They handle import declarations, SAC declarations, and tariff classification, helping to avoid delays and penalties. Brokers can also manage the correct application of duties, making the process more efficient and cost-effective. Their expertise is invaluable, especially for complex or large shipments.

      How do I know if I need a customs broker?

      You may need a customs broker if you're importing goods into Australia and require assistance with the customs clearance process. If your shipment involves complex import declarations, SAC declarations, or restricted goods, a licensed customs broker can ensure compliance with the Customs Act.

      Brokers are beneficial for businesses dealing with large consignments, international shipping, or goods requiring specific labelling and documentation. Consulting a customs broker can help determine if their services are necessary for your import needs.

      What are the advantages of using a customs clearance service in Australia?

      Using a customs clearance service in Australia offers several advantages. Licensed customs brokers streamline the import declaration process, ensuring compliance with the Customs Act and Australian Border Force regulations.

      They handle tariff classification, apply correct duties, and manage SAC declarations, reducing the risk of delays and penalties. Their expertise in freight forwarding and international shipping ensures efficient cargo management. Additionally, brokers can leverage free trade agreements and provide cost-effective solutions for smooth customs clearances of imported goods.




      We service Australia-wide

      Phone: +61383361580
      E-mail: sales@wwcf.com.au

      Get a Customs Broker Quote Today