Fast Personal Shipment Clearance
With WWCF, you'll just need to be home on the scheduled delivery day.
We specialise in the customs clearance & delivery of personal belongings (personal effects) - in fact, we offer a complete Customs and Quarantine clearance from the Australian import wharf to inside your house. Our professional service will take care of everything; you only need to be home on the scheduled delivery day!
Our dedicated team of customs brokers is fully licensed with the Australian Customs Service and has over four decades of experience in customs clearance. This means we are highly experienced in managing the highly regulated Australian customs and quarantine formalities for the clearance of import consignments.
On time every time. We don't make excuses. We deliver.
The correct preparation and completion of the clearance procedures are critical, as heavy penalties may apply if the correct procedures are not fulfilled. That's why choosing an experienced and professional customs clearance service is the first step to achieving trouble-free customs and quarantine clearance.

Personal Effects Customs Clearance: A Complete Guide to Fast Personal Shipment Clearance to Australia
When moving to Australia or returning home after living overseas, you may need to import your personal effects, household goods, and other personal property. Whether it’s clothing, sporting equipment, or everyday items, the customs clearance process is crucial to ensure that your shipment arrives safely and without delay. This article explains the process of personal effects customs clearance in Australia, including the rules, regulations, and best practices for handling your personal effects shipment.
Unaccompanied Personal Effects Include Your Household & Personal Items
To qualify for duty concessions when importing items as Unaccompanied Personal Effects (UPE), you must be arriving in Australia from abroad. The items being imported must be your personal property that you have owned and used while living outside of Australia.
What Are Personal Effects?
Personal effects are items that you own and use for personal use. These can include personal items such as clothing, shoes, books, furniture, sporting equipment, and other goods you’ve used during your time overseas. Personal effects can be imported as part of your move to Australia, provided they meet certain criteria set by Australian customs regulations.
The Importance Of Proper Personal Effects Customs Clearance
Australia’s customs and quarantine procedures are highly regulated, especially when it comes to personal effects imports, which will be thoroughly inspected. Australian Customs and the Australian Quarantine Inspection Service (AQIS) are responsible for ensuring that imported goods meet strict standards for safety and biosecurity regulations. This is important to prevent the introduction of pests, diseases, and harmful substances into Australia.
Choosing an experienced customs broker with knowledge of customs and quarantine procedures is essential for a smooth import process. Our company has over 4 decades of experience helping individuals and families clear their unaccompanied personal effects.

Understanding Unaccompanied Personal Effects (UPEs)
Customs and Tax law provides a duty and Goods and Services Tax (GST) free concession for certain items imported as Unaccompanied Personal Effects, provided all of the requirements for UPE are met.
Items must be considered unaccompanied personal effects (UPEs) to qualify for the duty and Goods and Services Tax (GST) free concession when importing personal effects.
Here’s what this means:
- Unaccompanied Personal Effects refer to goods that you are importing, but they are not part of your luggage when you arrive in Australia. They are typically sent separately through air freight or sea freight.
- You must be an arriving person who has recently travelled or plans to travel to Australia.
- The goods must be your own personal property that you’ve owned and used for at least 12 months while overseas. Items owned for less than 12 months will be subject to a duty and GST assessment.
- If you are a permanent resident, you do not need to own and use personal clothing, footwear, and grooming items (excluding fur apparel and perfume concentrates) for 12 months.
- Personal effects do not include motor vehicles, motor vehicle parts, or commercial goods.
- Additionally, alcohol and tobacco products (cigarettes, cigars, or other products containing tobacco) imported with your UPEs will be subject to duty, GST, and/or Wine Equalization Tax (WET).
Who Can Import Unaccompanied Personal Effects?
Eligible individuals who can import unaccompanied personal effects include:
- Migrants moving to Australia to take up permanent residence for the first time
- Returning Australian citizens who have lived overseas
- Permanent residents returning after time spent overseas
- Temporary residents or students returning to Australia
- Australian citizens residing overseas temporarily
How Do I Clear My Unaccompanied Personal Effects? Understanding The Customs Clearance Process for Personal Effects
The customs clearance process for personal effects imports involves several key steps, which are essential for ensuring that your shipment is legally allowed to enter Australia and is not delayed. Here's what you need to know:
Prepare the Necessary Documentation For Your Unaccompanied Personal Effects Statement
Customs and quarantine authorities strictly regulate the clearance of import consignments in Australia. Proper preparation and adherence to the required procedures are essential, as failing to comply can result in significant penalties.
Before your personal effects shipment arrives, you’ll need to provide several documents to ensure smooth clearance:
- Bill of Lading: This document provides details of the shipment and must be submitted to Australian Customs.
- Passport Photo Page: A copy of your passport photo page is required to verify your identity and confirm your eligibility to import unaccompanied personal effects.
- Packing List: A detailed list of all the goods in your shipment, including descriptions and values.
- Import Permit: Depending on the type of goods you’re importing, you may need an import permit.
- Steam Cleaning Certification: Items like golf clubs and sporting equipment may require a certification that they have been steam cleaned to meet biosecurity standards.
Selecting a skilled and reputable customs clearance service is the key to ensuring a smooth and hassle-free customs and quarantine process. Our professional service will take care of everything; you only need to be home on the scheduled delivery day. Our skilled personnel will place your cargo at or inside your home—you'll just need to make sure you are home on the day.
Clearance and Quarantine Inspection
Once your goods arrive in Australia, they will be subject to inspection by the Australian Quarantine Inspection Service (AQIS). If your shipment contains any high-risk items, such as animal products, dried flowers, or fresh fruit, additional inspections may be required.
To meet quarantine clearance requirements, you may need to:
- Provide steam cleaning certificates for certain items
- Ensure that all packing materials used in your shipment are safe and comply with quarantine standards
- Make sure that all goods are free from pests and contaminants
If your items pass inspection, they will proceed to customs clearance.
Duty and GST Assessment
Once your shipment clears customs, customs officers will assess your shipment for duty and GST. If your goods are eligible for concessions, they will be granted duty-free entry. If they do not meet the eligibility criteria (for example, if they are alcohol, tobacco, or were not owned for 12 months), you will be required to pay duty and GST before your goods are released.
Delivery of Personal Effects
Once your customs clearance and quarantine clearance are complete, your personal effects will be delivered to your home or designated address in Australia. Our service includes door-to-door delivery, so you only need to be home on the scheduled delivery day. Our experienced team will take care of everything, from handling the shipment to placing your goods inside your house.

Why Choose Our Personal Effects Customs Clearance Service?
- Experienced Customs Brokers: WWCF's team of customs clearance agents has over 4 decades of experience in personal effects customs clearance. We understand all the complex requirements involved and will ensure your shipment meets all Australian customs and quarantine regulations.
- Complete Service: We offer complete clearance and delivery services, including customs clearance, quarantine inspection, and delivery to your door.
- Expert Guidance: Whether you are moving to Australia for the first time or returning as a permanent resident, we provide expert advice and assistance with all the customs clearance procedures.
- Timely and Reliable: We deliver your personal effects on time, every time. We don't make excuses. We deliver.
Work With WWCF For Hassle-Free Personal Effects Clearance & Door-To-Door Delivery
Importing personal effects into Australia requires careful planning and adherence to customs and quarantine regulations. By choosing an experienced customs broker, you can ensure that your shipment clears smoothly and is delivered to your home on time. Our professional service handles every step of the clearance process, from preparing your documents to delivering your personal effects safely inside your house.
For further information or assistance with your personal effects customs clearance, contact our expert team today. We’re here to make your move to Australia as easy and efficient as possible.