Customs Broker Australia

Customs Broker Australia

If you’re importing goods into Australia, an expert customs broker will ensure a smooth, hassle-free clearance process. We’ll ensure all shipments are delivered safely and on time thanks to our integrated air, sea and road networks.

Customs-broker-Melbourne

We're a stress-free customs broker that offers Australia-wide support

Our customs clearance services are professional, reliable and competitively priced, we offer Australia-wide services, covering all major sea and airports, cities and towns in Australia.

With our extensive experience in sea & air customs clearance and when combined with our global forwarding network ,means your deliveries are delivered on time every time, we don’t make excuses we just deliver your cargo.


Delivering a premium customs clearance broker service for Australian imports

Our customs clearance brokers will work with you to expedite your customs clearance and through our hands-on approach will, ensure your cargo is cleared & delivered promptly.

We have the latest in technology, our systems are electronically linked to the Australian Customs and Quarantine services and other relevant government departments allowing us immediate access to all the current duty rates, duty concessions or customs- quarantine clearance requirements instantly.

Our systems use the latest in digital document imaging technology to provide an easy method of archiving and retrieving important customs and forwarding documents. This minimises the need for physical storage space and allows instant access to your documents.

In Australia the Customs and Quarantine formalities are highly regulated. It is essential., that the correct preparation and completion of the clearance formalities are applied. As heavy penalties or cargo clearance delays may be imposed if the correct procedures are not followed or fulfilled.


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    Delivering a premium customs clearance broker service for Australian imports

    Our customs clearance brokers will work with you to expedite your customs clearance and through our hands-on approach will, ensure your cargo is cleared & delivered promptly.

    We have the latest in technology, our systems are electronically linked to the Australian Customs and Quarantine services and other relevant government departments allowing us immediate access to all the current duty rates, duty concessions or customs- quarantine clearance requirements instantly.

    Our systems use the latest in digital document imaging technology to provide an easy method of archiving and retrieving important customs and forwarding documents. This minimises the need for physical storage space and allows instant access to your documents.

    In Australia the Customs and Quarantine formalities are highly regulated. It is essential., that the correct preparation and completion of the clearance formalities are applied. As heavy penalties or cargo clearance delays may be imposed if the correct procedures are not followed or fulfilled.


    Don’t let any delays cost your business time or money

    Our experienced brokers are experts, who are uniquely placed to help you navigate the complex and often confusing formalities of the Australian Customs and Quarantine requirements.

    Our team will advise on any duties or tariffs applicable to your imports. As duties & taxes may be a significant element of your business expenses, we will ensure that the correct duties or duty concessions are applied to your imports.

    In addition to our clearance service, we provide international freight forwarding, & a comprehensive global door to door delivery service. This allows us to deliver your cargo from your shipper’s door to your door

    We have strong relationships with all the major commercial shipping & airlines, allows us to provide fast, reliable air sea freight services with competitive prices.


    Why do I need a customs broker?

    For the uninitiated, the customs clearance process and complexities surrounding the import of goods into Australia can mean it’s easy to become confused about your obligations.

    Getting it wrong can cost you time and money.

    As the compliance obligations on imported goods continue to increase, a licensed Customs Broker could be the key to offering the right information and advice that will lead to the fastest, most effective way to import your goods into Australia.

    • Reduce your import tax burden
    • Avoid costly delays, saving you time and money
    • Expedite the process, so you receive your goods quicker

    A Customs Broker will take responsibility for identifying the correct import taxes (or find ways to reduce your tax burden right down!), as well as ensuring all highly regulated customs and quarantine requirements are met.

    As a result, accurate completion of all clearance obligations will avoid hefty financial penalties, reduce clearance delays, and minimise the cost of storage if your goods end up held at port.

    The potential knock-on effect of this could negatively impact on customer relationships, business reputation and overall productivity.


    What can I expect, and what steps are involved? 

    We become involved at different stages, and for different reasons. For instance, we tend to establish ongoing, long-term relationships with larger companies who regularly import.

    Meanwhile, personal importers with less experience and knowledge of the process may come to us in a panic, having been notified that their items are being held at customs.

    Step 1 - Get Started Early

    In all instances, the earlier we become involved, the better. Ideally, you’ll bring us in once you have received your shipping documents, so that we can support you to fill them out properly, and avoid unnecessary delays due to incorrect or incomplete information.

    Step 2 - Clearance Process

    Once your goods have arrived, we’ll manage the entire clearance process, liaising with all relevant customs and quarantine officials, and ensuring the correct amount of import tax has been applied.

    Step 3 - Freight Forwarding

    Beyond this, we can even offer a freight forwarding and logistics service, delivering your goods from port and safely to your door.


    Where in Australia can I send my shipment? 

    For your convenience, we've created import & export hubs all across Australia.



    Get Your Customs Broker Quote Today