Leading freight forwarders in Brisbane
Let the experts take full responsibility for all your international freight forwarding needs, from source to final destination!
Why should I engage a freight forwarding agent?
With Worldwide Customs and Forwarding Agents (WWCF), you’ll enjoy services designed to facilitate the most seamless cargo delivery process. We have a strong global network of trusted industry partners that covers every type of transport channel - from air to rail, to road, to sea.
Leave the transportation logistics solutions associated with your import, export, and delivery to us!
Our leading freight forwarding service will take care of everything from packing to documentation, insurance, customs clearance processes, haulage, and the timely and safe delivery of goods into your hands or the hands of your customers.
Choose the right freight forwarding company for you!
Trust is key!
When placing your items into the hands of a third party, you’ll want to be sure they will not only get to their final destination but that they’ll do so in a safe and timely manner. That’s why picking a freight forwarding partner with a trusted reputation and reliable track record is an absolute must.
Tailor-made solutions
Depending on the nature of your shipment and the specific requirements of the delivery, there is no cookie-cutter solution for freight forwarding. Therefore, it’s important that you look for a provider willing to dedicate time to fully understanding your needs and developing a solution to match.
The more information you can provide to your chosen partner, the better! To best support them, let them know about key timeframes and deadlines. Outline what they will be required to transport, any preferences you may have regarding the mode of transportation used, and, of course, your budget.
A commitment to flexibility and problem solving
The process of transporting goods across borders is fraught with complexities, and with so many variables and moving parts, issues can arise outside the freight forwarder’s control.
For this reason, agility is essential! Make sure you choose a provider willing to embrace challenges with a flexible nature and a knack for troubleshooting. Where problems eventuate, you’ll want to be confident your transportation partner can swiftly move to a ‘Plan B’ that will still provide the desired results.
It’s all about effective communication
High on the list of attributes to look for in a freight forwarding partner should be a commitment to honesty and transparency around things like processes and pricing, as well as providing regular updates on progress and any changes to the planned approach.
Do your homework
It’s important not to simply go with the first provider you speak to or the one that offers the best price. With so much that can go wrong, competency and a proven track record are equally as essential.
Try reaching out to colleagues and business contacts to see if you can get some recommendations, and look at Google reviews and social media feedback before making your final decision.
What does the freight forwarding process look like?
While the process involved with forwarding your goods will vary depending on your specific requirements, it can generally be broken down into five different stages …
Handover of goods
Using our haulage service, we’ll transport your goods from their location of origin to our secure warehouse. There, we will check to ensure everything is present and in an appropriate condition before loading the goods into appropriately sized shipping containers.
Customs clearance on leaving the country
The customs process can be a complicated one. Our in-house team of expert Customs Brokers will work to ensure compliance with all regulations necessary for your goods to be allowed into or out of the country.
Transporting your items between destinations
We’ll consult with you as we identify the most suitable method of moving your goods based on your distinct requirements. Once everything has been agreed to and booked, we’ll oversee the physical transportation of your goods to their destination.
Customs clearance on arrival
At this stage, our trusted Customs Brokers come back into play. They’ll make sure all steps have been taken to allow legal shipment of your goods into the country of destination.
Safe and timely delivery
After your goods have been cleared by customs officials, our team will oversee safe and timely movement into the hands of the recipient.
For freight forwarding solutions you can trust, WWCF is the smartest choice!
Our people are renowned for providing logistics expertise, transportation, customs clearance and processing, and freight forwarding services.
Customs clearance - Our specialist Customs Brokers will use their wide-ranging expertise to ensure everything is in place to allow your shipment to arrive with your customers promptly.
Shipment consolidation - To save you money, we’ll add your goods to one of our regular consolidated services.
Fast global delivery - We’ll use our industry knowledge and matchless worldwide contact book to match your shipment with a carrier that can deliver in the fastest possible time.
Trusted experts, the world over - You can count on our international network of trusted partners to handle your items with the utmost care, and always with security in mind.
Door-to-door delivery - From commercial goods to personal items, we provide end-to-end delivery solutions. Once your cargo arrives at our warehouse, we even provide the same and next-day delivery options for domestic shipments.
Customer service is a top priority - With personalised service, practical expertise, solid advice, and a commitment to building long-term client relationships, we are here to facilitate a seamless freight forwarding process from start to finish.
What do I need to do to organise freight forwarding through WWCF?
Step 1 - Give us a call on 1300 960 616 to receive a free, no-obligation quote. We also have a handy ‘free quote’ form further down on this page and, once filled out, we’ll be in touch ASAP!
Step 2 - We’ll take some time to talk through the details of your shipment and develop a comprehensive understanding of your specific needs.
Step 3 - Once the details have all been confirmed, we’ll forward you all the relevant information on the specifics of your shipment and associated timelines and let you know what information we need from you to ensure a seamless delivery.
Global air freight solutions from Brisbane Airport … to the world!
Brisbane Airport is the third busiest airport in Australia. By opening a second runway in 2020, it doubled its capability and productivity and boosted its reputation as a leading cargo hub.
Operating 24/7, 365 days per year, Brisbane Airport provides a reliable and accessible gateway for the import and export needs of any business in northern Australia.
WWCF works closely with officials at Brisbane Airport in offering leading international air freight services designed to handle every aspect of the transportation, import, export, haulage, and delivery of goods, both into and out of Brisbane Airport.
Brisbane freight forwarding by sea
Brisbane Port is a major multi-cargo port. Established in 1969 it has built a reputation across Australia and beyond for supporting the movement of goods, both into and out of Australia. Its location is within easy reach of Brisbane Airport, enabling hassle-free transitions from the port to the air, and via Australia’s major roads and railway lines.
If you’re importing or exporting your goods to or from Australia by sea, WWCF agents are on-hand to manage everything required to ensure all shipments arrive with recipients in a safe and timely manner.
Get a Freight Forwarding Quote
Get Your Free Freight Forwarding Quote
Final delivery solutions for imports into Australia
As part of our commitment to providing the best freight import service, once your goods arrive on Australian shores, we have a range of final delivery options to cover the last leg. We’ll get your goods to their final destination using various domestic transport solutions, including:
Domestic flight, rail, and road services
Whether by domestic cargo flights, our fast and efficient freight road line, or long-haul interstate rail journeys, we’ll identify the optimum, most affordable, and quickest ways to transport your goods across Australia.
Coastal shipping
If you’re bringing goods into Brisbane, upon their arrival, we’ll organise a transfer to the next available vessel and ship it to any other local port in Australia.
Frequently Asked Questions
The team at WWCF has pulled together a list of the most commonly asked questions about the freight forwarding process and provided answers below. However, we understand every case is different, and there may be additional complexities associated with your goods.
We’re here to help! If you have any questions about your shipment, don’t hesitate to drop us a line using the contact page, and we will endeavour to clear up any uncertainties you might have.
From our base at Brisbane, we can transport your goods Australia-wide, or to and from almost any international destination. If you’re importing, we’ll tap into our nationwide delivery network to ensure your goods will be with you as quickly as possible.
The costs associated with forwarding freight vary depending on the size, weight, quantity, and nature of the goods you’re looking to transport. The price will also be impacted by timeframes and deadlines, the chosen transportation methods, and any other associated services.
At the beginning of our relationship with you, we’ll work to get a thorough understanding of your requirements. We’ll consider all the options and variables, and use this information to develop a tailored, cost-effective solution that will get you the results you’re looking for.
Yes! While logistics and freight forwarding do involve similar operations, they are actually two distinct services.
When we talk about freight forwarding, we’re referring to the management and coordination of the actual transport and delivery processes involved with moving goods between locations.
Meanwhile, logistics refers more broadly to a range of different services, of which freight forwarding is one. Other services associated with logistics include fleet, warehousing, and inventory.
When it comes to freight forwarding, we expertly manage every aspect of the process, meaning you won’t have to worry about anything from initial pick up to final delivery. We have a worldwide network of trusted partners who will ensure all relevant paperwork, customs requirements, duties, transport, and timelines are taken care of.
No. Rather than having contracts with specific providers, we prefer to tap into our network of trusted global and local service providers. These contacts and our up-to-the-minute knowledge mean we can provide our customers with the most effective and affordable solutions.
We’ll work with you to identify the most appropriately sized shipping container for your transportation requirements. While the most common sizes tend to be our 20- and 40-foot containers, we are more than happy to look at larger or smaller options, should you require them.
|
20' GP Container Dimensions |
Millimetres |
Feet |
|
|
Inside Dimensions |
Length |
5885 |
19'4'' |
|
Width |
2350 |
7'8'' |
|
|
Height |
2403 |
7'10'' |
|
|
Door Opening |
Width |
2338 |
7'8'' |
|
Height |
2292 |
7'6'' |
|
|
|
Kilograms |
Pounds |
|
|
Weight |
Max. Gross |
24000 |
52910 |
|
Tare |
2150 |
4740 |
|
|
Max. Payload |
21850 |
48170 |
|
|
|
Cube Metres |
Cube Feet |
|
|
Capacity |
33,150 |
1170 |
|
|
40' GP Container Dimensions |
Millimetres |
Feet |
|
|
Inside Dimensions |
Length |
12033 |
39'6'' |
|
Width |
2350 |
7'8'' |
|
|
Height |
2394 |
7'10'' |
|
|
Door Opening |
Width |
2338 |
7'8'' |
|
Height |
2280 |
7'6'' |
|
|
|
Kilograms |
Pounds |
|
|
Weight |
Max. Gross |
30480 |
67200 |
|
Tare |
3800 |
8377 |
|
|
Max. Payload |
26680 |
58823 |
|
|
|
Cube Metres |
Cube Feet> |
|
|
Capacity |
67,7 |
2390 |
|
|
40' GP High Cubic Container Dimensions |
Millimetres |
Feet |
|
|
Inside Dimensions |
Length |
12024 |
39'6'' |
|
Width |
2350 |
7'8'' |
|
|
Height |
2697 |
8'10'' |
|
|
Door Opening |
Width |
2340 |
7'8'' |
|
Height |
2597 |
8'6'' |
|
|
|
Kilograms |
Pounds |
|
|
Weight |
Max. Gross |
30480 |
67200 |
|
Tare |
4020 |
8860 |
|
|
Max. Payload |
26460 |
58340 |
|
|
|
Cube Metres |
Cube Feet |
|
|
Capacity |
76,3 |
2694 |
|
International commercial terms (or inco terms) comprise 11 rules and associated abbreviations designed to outline the roles, responsibilities, risks, and costs of the international transport of goods. In Australia, these are updated annually by the government. Our team will work with you at the start of every project to ascertain which of these terms applies to your shipment.
Currently, Australia’s inco terms are as follows:
EXW - Ex-Works
The buyer assumes the majority of cost and risk throughout the entire shipping process. The seller only has to ensure that the buyer can access their goods.
FCA - Free Carrier
The seller has the responsibility to transport their goods to the buyer’s carrier, at a location both parties agree on, and also clear goods for export.
CPT - Carriage Paid To
The seller has the responsibility to transport their goods to the buyer’s carrier, at a location both parties agree on, and cover all delivery costs. They must also clear goods for export.
CIP - Carriage and Insurance Paid to
The seller has the responsibility to transport their goods to the buyer’s carrier, at a location both parties agree on, and cover all carriage, insurance (maximum level), and delivery costs. They must also clear goods for export.
DPU - Delivered at Place Unloaded (previously DAT - Delivered At Terminal)
The seller is responsible for all costs and risks involved in delivering goods to an agreed unloading location. The seller covers customs clearance and manages the unloading, the buyer covers import clearance and related duties.
DAP - Delivered At Place
The seller is required to cover the costs and risk throughout the transport process until the goods reach their location and are ready to be unloaded.
DDP - Delivered Duty Paid
The seller assumes the majority of the cost and risk throughout the entire shipping process, makes sure they’re available to be unloaded, and fulfills any import or export responsibilities and fees.
FAS - Free Alongside Ship
The seller is responsible for all costs and risks involved until goods are delivered to the following ship. The buyer then assumes all risk and any import or export clearance.
FOB - Free On Board
The seller is responsible for all costs and risks involved until goods are delivered on board the ship. They also manage export clearance. The buyer assumes all responsibility once the goods are on board.
CFR - Cost And Freight
The seller is responsible for all costs and risks involved, assumes all responsibility for the goods once they’re on board, and covers this until goods are delivered to the port.
CIF - Cost, Insurance and Freight
The seller is responsible for all costs and risks involved, including insurance (at minimum 110% of invoice value), and assumes all responsibility for the goods once they’re on board. This remains valid until goods are delivered to the port. Additional insurance cover is arranged by the seller at the buyer’s cost.
About Brisbane
Brisbane is Australia’s third largest city, the capital of Queensland (or, as locals call it, the Sunshine State!), and home to more than 2.5 million residents.
Located on the traditional lands of the Indigenous Turrbal people, today's Brisbane is a cosmopolitan metropolis. It enjoys strong influences from a myriad of different cultures thanks to the 32 percent of Brisbanites born overseas.
Brisbane is a popular tourist destination thanks to a hospitable climate for much of the year, modern skyscrapers, lush parks and gardens, and a foodie reputation. And it has the added bonus of being a handy gateway to the Gold Coast and many other Queensland attractions.
